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Parents Involvement
Parents are welcome to visit either of the centers at any time, we
encourage open communication between ourselves and parents. We do ask parents to limit time in class with their child. All visitors must be in the supervision of one of our fingerprinted staff members at all times.
Hours of Operation
Our Centers are open from 6.30am - 6.30 pm Monday thru Friday for daily childcare and we also offer extended evening, nighttime & weekend childcare,subject to
availibility, by prior arrangement.
Sign In – Sign Out
Parents are asked to sign in and sign out, as State Law requires it.
We ask parents to use their full signature, as shown on their drivers license, as we cross check periodically to ensure children's security.
Admissions Procedure
We ask all parents to complete the
emergency card at time of enrollment.
This provides us with names, telephone numbers and an up to date immunization record for each child. We also complete any other required documents and release agreements at this time, including D.E.S. forms if applicable.
We request that all emergency information be kept current. Persons named on the reverse side of the emergency card will be asked to provide ID when collecting a child and in this event, we require prior
notice from a parent to enable us to provide a safe environment for each child. We insist that this procedure is followed or we will not release the child from our care.
Children must be enrolled by their parent or guardian; there is a non-refundable registration fee (see schedule).
We keep the following in each child's personal folder:
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a) Handbook Agreement
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b) Enrollment Form
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c) Health Record
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d) Dietary Need/Allergies
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e) Medication Needs/Allergies
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Ages
We welcome children from infants through school age.
Infants/Toddlers
We ask that each child be provided with everything that he/she needs for the day. For example: diapers, desitin,
wipes, bottles, juice cups, baby food and snack food. Each child is provided with a cubby for the parent or guardians convenience.
Nap Times/Rest Times
Nap time begins at 12:30 p.m. Children who stay a full day are encouraged to rest; they need time to refresh
their energy for the afternoon session.
Discipline
Rainbows and Hayden Childrens Center adopt a positive approach to behavior. We believe in redirection of
children in a positive manner and follow the rules of the Department of Health Services using verbal explanation.
Illnesses
We ask that parents notify us if any illness has occurred. If a child becomes ill, they are allowed to lie down
away from the other children while a parent is contacted to pick him or her up. The Department of Health requires any child who is sick or running an abnormal temperature to remain at home.
Good health practices will be taught to children.
Medications
We do not administer medications as a rule; we will store medications on-site for parents to administer. All
medication must be in the original bottle with a complete label including the child's name.
Accidents
All accidents are recorded in a book. An accident report will be completed no matter how small it may be. We
ask parents to encourage their child to inform teachers of any cut or bump they may have.
Insurance
We hold all insurance required and set by the Department of Health.
Field Trips
Field trips are offered as educational and recreational activities in conjunction with the summer program. We
require written authorization from parents for field trips.
 Food & Nutrition
We provide breakfast, lunch, dinner and three snacks.
Transportation
This is available by prior arrangement.
Special Educational Visitors
We will be having visitors such as the fireman, the policeman, the dentist etc. throughout the year.
Special Needs
We do not discriminate for any reason. Students who need special assistance or require special medical
equipment are welcome. Parents will be responsible for any additional cost incurred.
Toys
Parents are requested NOT to allow children to bring toys into the center. We have a full range of toys and
activities to satisfy and occupy each child.
Clothing
Parents are asked to supply at least one extra set of clothing and two sets of underwear. We also ask that
each child's garments be labeled with their name so as to avoid any confusion. Please note that we do not accept responsibility for any articles or belongings that may be lost or damaged.
Fee Assistance
You may qualify for assistance in paying your tuition fees from the State Department of Economic Security. Contact us for further information regarding application to the local state office.
Withdrawal
Parents are asked to give at least 30 days notice before removing their child from one of our centers. With
limited enrollment, this gives us opportunity to make arrangements with other parents on our waiting list.
 Holidays
All holidays and vacation days must be paid in order to maintain your child's position at the Center. Please note that we are also closed on all
major holidays.
Inspection Reports
Inspection Reports from Child Care Licensure & the Health Department etc. are available to parents upon request and are located in the office.
Regulatory Bodies
Our facilities are regulated by the Arizona Department of Health Services at 150 North 18th Avenue, Suite 400, Phoenix, Arizona 85007-2539. Telephone (602) 364-2539.
Unpaid Co-Payments
We will complete the Unpaid Co-Payment Worksheet regarding a DES customers failure to pay the required
co-payment if:
- After two weeks the co-payment is in arrears from report date.
- The co-payment remains unpaid for a period not to exceed six months from the date reported to DES.
Upon receipt of the Unpaid Co-Payment Worksheet, the case specialist must initiate the process within 5
working days:
- Verbal contact will be made to the appropriate Center to complete DES portion of the worksheet.
- Decision letter will be mailed to customer, informing him/her that they have 30 days, after the date that
the notice is sent, to pay in full or to make satisfactory arrangements with the provider to pay the co-payment or their child-care will be stopped.
NOTE; THE TWO WEEK MINIMUM DOES NOT APPLY IF THE CHILD(REN) WITH AN UNPAID CO-PAYMENT
NO LONGER ATTENDS THE FACILITY. (SCOTTSDALE EARLY LEARNING CENTER MAY REPORT CO-PAY ARREARS MUCH SOONER IF THE CHILD STOPS RECEIVING CARE AFTER ONE WEEK).
Contact us for further information
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